Welcome to Software Service CSS

Our Software is an office management, central station, customer and panel management program, that allows the alarm company the ability to view, edit, and in general control their customer information and signal history to whatever degree they desire. CSS Security Office Solutions by Briar is also designed to contain additional datafile information that the alarm dealer may find useful and not just the information that the billing department or central station requires.

Security Office Solutions Features

UNIVERSAL FEATURES

Supports Unlimited Users
(no additional charge per user)

Complete User Level Security

32-Bit Windows Applications

No additional hardware required

Works on Windows 95 and up

Multiple Client Server Implementations

High Security High Performance
Proprietary Architecture

All modules are integrated and
created by one software provider

Multiple Tax codes per Tax Authority

Auto Calculate Sales Tax, By Area

RECURRING BILLING

Unlimited billing codes

Multiple accounts on 1 invoice

Purchase order validation

5 lines for mailing address

Custom or plain paper layout

Automatically group invoices by
(company, credit card vs. non credit card)

Automation for billing verification
Includes prior balances and Call List

Advance Billing Report

Easily reprint where printer jammed

Sort invoices by Customer # or
Customer name

DATABASE FEATURES

Reprint invoice from customer database

(export as .PDF then email to customer)

Attach documents, pictures, spreadsheets,
or scan contracts within the account

ACCOUNTS RECEIVABLE

Recurring Invoices

Batch Processing for Invoices/Payments

Separate Screens for Temporary
& Permanent Transactions

Manual & Misc. Invoicing

Credit Memos

Late charges by Flat Rate or Percentage

Statement Processing

Combined Invoice/Statement Form

Payment Processing

Unapplied Cash & Credit Processing

Integrated Collections Management

Aging Reports

Sales Reports

ACCOUNTS PAYABLE

Vendor Management

Recurring Payments

Purchase Order Management

Vendor Orders

Vendor Invoices and Credit Memos

Cash Requirement Screen

Check Printing (Computer generated
checks or manual check entry)

Credit Card Payments

GENERAL LEDGER

Automatic Deferred Income Tracking

Unlimited Open Accounting Periods

User Definable Accounting Periods

Complete Audit Trail

Date Sensitive Transaction Entry

Complete User Level Security

Year-end Closing

Complete Bank Reconciliation

Branch & Departmental Financial Reporting

Profit & Loss Report

Balance Sheet

Journal Entries

CLIENT MANAGEMENT

Customer Query on all fields

List Screen with quick search

Customer Relationship Management

Multi Format Credit Card processing

Collections with response date

Cancellation & Attrition Tracking

Recurring Revenue Rate Increases

Master /Site Account Management

User definable grouping of accounts

SERVICE MANAGEMENT

Service Ticket Processing

Warranty & Service Contracts

Auto Calculate Service Charges

Service Invoice Posting to Accounts

Receivable and General Ledger

Appointment Scheduling

Inventory Parts Tracking

Automatic Parts Usage through Inventory

Service Ticket Query

Inspection Management

Recurring Inspection Tickets

Service Pending Reports

Service Schedule Reports

Service Activity Reports

One screen displays all pending service

INVENTORY CONTROL

Create Kits with Multiple Items

Link Alternate Parts to Items

Unlimited User define price categories

Unlimited User define item categories

Unlimited User define Multiple Locations

Create non-inventory items

Attach Labor Units to each item

Price Grid

Minimum/Maximum Reports

Complete General Ledger

Integration

Assign Multiple Vendors

Multiple Locations

REPORT OPTIONS

Over 200 System Report Options

Export Reports to Word, Excel, PDF & HTML

Complete General Ledger Financial Reports

Sales Management Reports

Job Costing Reports

Service Productivity Reports,

User Definable Report

SALES MANAGEMENT

Prospect & Contact Tracking

Custom Proposal Layouts with

Inventory Items, Labor Units, Default Wording)

Sales Proposals Screen for Tracking

Turn Leads into Jobs

Additional Information

1. The ability to setup multiple recurring service per account instead of just one. Then take these service tickets and sort them "by city of instance" and then mass print them all for the technicians to do the work.

2. Unlimited recurring billing codes used to group different types of billing for reporting. Let the computer generate the pro-rated invoices for you instead of having to calculate the daily charge.

3. Access the masterfiles right from the customer database for adding and editing instead of having to stop and go to the setup screens.

4. Ability to maintain and use customer credit and debit cards.

5. Enter customer checks to their account and apply to future invoices instead of having to create an invoice immediately or apply to the wrong invoice.

6. Attach pictures, letters, spreadsheets, etc., you saved in other software right to a customer when you can access them with a single click of your mouse.

7. Maintain and track multiple purchase orders per account with spending limits and valid date ranges for all types of invoices.

8. Search on any field within the customer database.

9. Email service tickets right from the software.

10. Customize invoices and statements to include such things as: Call list, prior balance in summary or detail mode, messages.

11. Customer service tickets, install tickets and proposal sheets to include such things as: prior service history, customer notes, call list, alarm zones, equipment, prior balance, map page and cross street.

12. Keep track of multiple companies or branches.

13. Export customer name, address, phone(s), aging blocks into Word to mass print letters and/or labels.

14. Auto calculation of sales tax, by area.