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Richard DeRonda Jr. has been in the security industry since 1988, why not use his expertise to allow him to show you an easier way to manage your company.
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Don't take our word for it, we have a growing list of customers so happy with our services they would love to talk about it.
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CENTRAL STATION INTEGRATION



WOULD YOU LIKE TO:
  • Stop typing information about your accounts more than once? Most dealers type information into the central station database and again in their billing software. There has to be a better way, and there is.




  • Print Call List information on your invoices? This would make your customers responsible for their own incorrect information during the event of an emergency.




  • Include Service History, Alarm History, Call List and Zones on your Service Ticket? Your technicians will have all the information they need when they go out to service a customer.




  • Be a more Proactive Company? Makes reviewing customer alarm history with customer defined templates simple. This allows you to view only the accounts with the selected alarm signals. Problems can be found quickly and service tickets made with a few keystrokes.




  • Look at central station information right from your billing software. Simply pull up an account and click on the panel tab. If you have CSS Solutions, you are 1/2 way there.



    If your Central Station is a MAS (Mastermind Central Station), ALL OF THE ABOVE IS POSSIBLE.


Immediate and Downloaded Dealer Central Station Information Access


Central station information can be viewed real time by using a standard internet connection and can also be download over the same connection.



1. Easy access to central station information.
a. If you’re already a SOS customer the central station information can be easily viewed from within the application. Just select the customer click on the Panel tab and there’s your central station information.
b. No swapping between applications looking for the correct information. SOS provides the information using customer selectable formatting options.
2. Eliminates the need for the dealer to enter information in both databases
a. Enter zone and call list information into the central station database only. Only working with one database eliminates the cost and problems with keep both databases correct and synchronized.
b. This allows the dealer to easily review central station information to enhance overall database accuracy.
3. Integration into SOS application software
a. Central station information can be used for queries and reporting.
b. SOS compares account information so only active accounts are being paid for.
4. Scheduled or requested downloads to local dealers system
a. Customer information, history and global files are securely downloaded to the dealer’s computer.
b. Dealer can keep old customer information and history that’s been deleted from the central station database.
c. Customer information is available during communication failures.
d. Customer information and signal history can be used to provide added features and reporting that the central station doesn’t provide.
e. Keeps the local SOS database updated for accurate printing of central station information on invoices and service tickets.
f. Only customer changes since the last download are sent minimizing communication time.
Security

1. SOS uses a separate central station server for additional security, performance and control.

2. The SOS Server is used to run the Briar server software and provide a separate and isolated computer with it’s own firewall.

3. Transmitted data and downloaded data is encrypted and can only be read by the authorized dealer.

4. The central station controls security and access through MAS WEB sign-on.

5 .All data request are dealer restricted and controlled at the central station.
a. Information request are read only. This is controlled in SOS client, SOS Server, MAS SQL and MAS sign-on access controls controlled by the central station.


   
 
 
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